Refund Policy

Fermstech store does not refund shipment cost unless it is the store error. If the buyer is approved for a refund we will notify you once we’ve received and inspected your return product, and let you know if the refund was approved or not. If approved, we reserve the rights to issue a full or partial refund depending on the situation. If we described and listed the item accurately, but the buyer simply no longer wants it or made an ordering mistake (for example, selected the wrong size or color), we may refund the item price but not refund the shipping costs. You’ll be automatically refunded on your original payment method you used when making the purchase. Please remember it can take some time for your bank or credit card company to process and post the refund..